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Learn the best practices of site design when you receive a free chapter titled “Customer-Centered Web Design: More than a Good Idea”. This chapter includes topics:

The Evolution of Web Design
Nine Myths of Customer-Centered Design
Applying Customer-Centered Design

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Site Genres

Site Genres: Pattern Group a
Creating a Navigation Framework

Creating a Navigation Framework: Pattern Group b
Creating a Powerful Homepage

Creating a Powerful Homepage: Pattern Group c
Writing & Managing Content

Writing & Managing Content: Pattern Group d
Building Trust & Credibility

Building Trust & Credibility: Pattern Group e
Basic E-Commerce

Basic E-Commerce: Pattern Group f
Advanced E-Commerce

Advanced E-Commerce: Pattern Group g
Helping Customers Complete Tasks

Helping Customers Complete Tasks: Pattern Group h
Designing Effective Page Layouts

Designing Effective Page Layouts: Pattern Group i
Making Site Search Fast & Relevant

Making Site Search Fast & Relevant: Pattern Group j
Making Navigation Easy

Making Navigation Easy: Pattern Group k
Speeding Up Your Site

Speeding Up Your Site: Pattern Group l
The Mobile Web

The Mobile Web: Pattern Group m

The design of sites book [ISBN 0-13-134555-9]

The Design Of Sites - Patterns for Creating Winning Web Sites

2nd Edition - On Sale Now

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