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Group Patterns at a glance

f

Basic E-Commerce at a glance

Pattern group f

The ability to find and buy products and services online is one of the most compelling uses of the Web. To be successful, however, e-commerce requires clean, simple interfaces and support for common tasks. This pattern group discusses how to make e-commerce a pleasant and professional experience for your customers.

f1Quick-flow checkout

Customers need a quick, simple, and reliable way to finalize purchases. Learn how to implement quick-flow checkout, a four-step process that smoothes the way to a successful sale.

f2Clean product details

People want to know the details of what they?????re buying. Learn which information is important and how to present it.

f3Shopping cart

Your customers might want to purchase multiple items in one transaction. Learn how to provide a shopping cart so that customers can keep track of what they plan to buy before they finalize a purchase.

f4Quick Address Selection

Customers want the easiest possible way to provide shipping and billing information. Learn how to design a simple and effective shipping and billing address page.

f5Quick Shipping Method Selection

Some customers want products shipped more quickly than by regular mail. Learn how to provide shipping options.

f6Payment Method

When customers make payments online, they need the right methods and instructions to make the process flow smoothly. Learn how to design an effective process for online payment.

f7Order Summary

An order summary shows the complete order and verifies where the items will be sent, before customers commit to the purchase. Learn how to provide order summaries.

f8Order Confirmation and Thank-you

Customers are not always certain that their purchases have been accepted. Learn how to confirm purchases.

f9Easy Returns

Customers who shop online must give up the privilege of examining products or services in person?????a drawback that can hinder online sales. Learn how to remove the risk of a bad purchase by making your return policies liberal and simple.