The Design of Sites AW
PATTERNS, PRINCIPLES, AND PROCESSES FOR CRAFTING
A CUSTOMER-CENTERED WEB EXPERIENCE


BY DOUGLAS K. VAN DUYNE, JAMES A. LANDAY, AND JASON I. HONG

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Book Updates

The third printing of the book is now available as of October 2003.

We continue to update the book. Please send any suggestions to: douglas@van-duyne.com, landay@cs.berkeley.edu, or jasonh@cs.berkeley.edu.



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© Copyright 2002 Douglas K. van Duyne, James A. Landay and Jason I. Hong. All Rights Reserved.