A Web Design Bestseller
One of the difficulties of Web design is that, on the Web, customers come to a site in many ways — and not only to the homepage. Their goals and tasks are often disparate. This pattern group discusses how to satisfy your customers’ experiences by supporting these differences in navigation, browsing, and search strategies.
Customers navigate Web sites in many ways. Learn how to design a site with multiple, and sometimes redundant, ways of navigating.
Organizing your information in a clear, consistent, and useful manner can greatly simplify the customer?????s task of finding information. Learn how to organize the information on your site so that customers can easily find what they need.
Customers need help when sifting through large amounts of information. Learn how to organize information into a hierarchy to make this task easier.
To assist customers in locating the information they need, learn how to use customer tasks for grouping and linking related information together.
To help people locate the information they need, learn the pros and cons of organizing information alphabetically.
To assist customers in locating the information they need, learn when organizing information chronologically is most useful and how best to implement chronological organization.
Customers want to know what other customers like best on a Web site. Learn how to use popularity as the basis for organizing information.
Web sites need to present sections of information in distinct ways to differentiate them, but these sections must also retain some similarity so that customers know they?????re still on the same site. Learn how to use category pages to keep your customers oriented.
Your customers may include people with disabilities, but not if those people find it difficult to use your site. In addition, many people now use small, Internetenabled devices to access the Web. Learn how to help both of these audiences by designing for accessibility.